Privacy Policy

Last Updated: 20th December 2024

1. Introduction

Welcome to Video Messages from Santa Claus ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.

2. Information We Collect

2.1 Face Expression Data

• We collect facial expression data from the videos you upload to our application.
• This data is specifically used to animate Santa Claus's expressions in your personalized video messages.
• The facial expression data is:
  • Temporarily processed during video generation
  • Automatically deleted after your Santa Claus video is created
  • Never shared with any third parties
  • Only used for the purpose of creating your personalized Santa Claus video message
• The facial expression data processing occurs in our secure cloud environment and is protected by industry-standard encryption during processing.

2.2 Video Content

• We collect and store video content that you create using our application.
• Videos are stored securely on our servers using Firebase cloud storage.
• All stored content is encrypted both in transit and at rest.

2.3 Technical Information

• Device information (operating system, device type)
• Application usage data
• Error logs and performance data

2.4 Anonymous User Information

• Anonymous user identifier provided by Firebase Authentication

2.5 Analytics and Error Tracking

• We use Google Analytics to collect anonymous usage statistics including app interactions and feature usage
• We use Sentry to collect error logs and crash reports to improve app stability
• These services may collect technical information such as:
  • Device type and operating system
  • App version
  • Usage patterns and interaction data
  • Performance metrics
  • Crash and error data

3. How We Use Your Information

We use the collected information to:

• Process facial expressions to create personalized Santa Claus animations
• Process and store your video content
• Transform video content using our cloud services
• Provide technical support
• Improve and optimize our application
• Display advertisements (for users without premium subscription)
• Maintain application security

4. Data Storage and Security

• All data is stored securely on Firebase cloud infrastructure
• We implement industry-standard encryption for data in transit and at rest
• Video processing is performed using secure cloud services (Firebase Functions and RunPod)
• Facial expression data is temporarily processed during video generation and deleted immediately after processing
• Final video content is stored indefinitely unless deleted by the user

5. Advertising

• We display advertisements in the free version of the application
• Users can remove advertisements by purchasing a premium subscription
• Advertisers may collect certain technical information as permitted by your device settings

6. Children's Privacy

Our service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13.

7. International Users

While our service is primarily intended for users in Japan, it may also be accessed from other countries, including the United States. By using our service, you consent to the transfer of your information to Japan and/or other countries for storage and processing.

8. Data Deletion

You have the right to request deletion of your data from our services. To request data deletion:

• Contact us through our support channels
• We will process your request and delete all associated video content and user data
• Please note that some anonymous analytics data cannot be individually identified or deleted
• The deletion process will be completed within 30 days of your request

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at: [email protected]